Ep.
26
“All these things that enter your head are assignments. You write
them up and then throw them out there and if someone wants to do it, your
assignment is done.” - Martin Short.
PC Banner |
Around
this time last year, I was on a painful stress of finishing my final project.
Let me tell you a little bit about the background. In order to be graduated
from Hotel Management of Pelita Harapan School of Hospitality, you will have to
defend your final project against 3 lecturers. The final project should be in a
form of business plan, around hospitality industry, which will include all
subjects that we had learned during the past four years. What kind of business
would come into your mind? Regarding hospitality, service and profit?
Prosciutto Asparagus Spiral |
Well,
as for me, food and beverage industry would be the “top of my list” answer when
it comes into this kind of thing. I am most confident in that subjects of all
other subjects and I had more experience on it (do you want to see my CV? Just
kidding). We have the choice to do it as a group assignment or individual. I
chose to do it as an individual project. My considerations are, that I don’t
want to depend on other people regarding my own project, and especially, I want
to avoid all the dramas, because during 4 months of stress, it is most likely
drama will appear here and there. I just don’t want to turn my friends into enemy
only because a mere final project. So be it! A Restaurant is my decision. I
will make a business plan for my dream restaurant. The challenges (and the
stress) started there:
- We have to start on picking the right name, and tag line in order to set our business empire in the industry.
- We also have to design the logo, the interior, the exterior, the menu and so on and so on
- Menu means pricing, we have to set our menu prices, do all the recipe calculation.
- We have to do the research about the market view, the projection of demand and supply, on how unique and different our new business would be.
- We have to calculate all the expense of fixed cost, the rental price, the building depreciation, all the inventories of the restaurant and all the utilities
- Finished with all the design we have to plan the standard service procedure, the human resources, recruitment process and scheduling, even all the benefit for the employees.
- Calculating all of the aspects, we have to make a financial projection 10 years in the future, would it be profitable and feasible or is it better to put the same amount of money in bank investment.
Smoked Salmon Blini Puff |
Our
deadline? 4 months. And it was, if I may say, the 4 months of brain splitting
moment. I was thinking like transferring all about my dream restaurant from my
head into papers and planning, and it was not as easy as I thought before. I
was crazy over the Internet, browsing about all the data and I, for once in a
lifetime period, buried myself for the longest time in the library for hours
and hours and keep coming back (oh those days!). I was thinking of making a
unique restaurant concept, which made one item as the core of all the menu
profile, which finally I decided, puff pastry restaurant. Started on making up
the logo (boyfriend helped me to make it perfect). And the tag line as well.
Background research regarding the puff pastry, all the necessity information
needed and put it all together into one chapter. And it’s called PICCOLO CAMINO project.
PC floorplan. |
Why
I do think that this kind of restaurant would be success in the market, in this
case I chose Jakarta as my market? I started on making the demand and supply
analysis. Putting the entire statistic that I searched from the area. I even
asked my cousin, Nita, to share her thought about the concept and lend me her
final project as a stake (it is occurred that 4-5 of my cousins and relatives
were studied hospitality as well either at the same school or at the competitor
institute). Doesn’t it sound interesting? I bet it sounds depressing! I
remembered how I went to the mall to search for a suitable unit for rent for my
project, asking the management how much would it cost (with a all the drama
pretending like I would like to be a tenant and have all the money), how much
the fee for this and that and also how I filled my list of inventories price by
barged into the wholesale market in the town just to copy the prices, comparing
from one to another and start made up the rough calculation in my head, would
it be too expensive or just make sense for the project. All of those 4 months,
I couldn’t sleep well before at least I add up a paragraph or two about Piccolo
Camino. I felt that I obliged to add or edit here and there (call me
perfectionist then) and make it as good as possible, at least based on my
standard.
2
months past already and the papers showed it result. I already finished (by
asking interior designer, friend of my friend) my 3D interior and exterior
design. I have dedicated my time, by living as a vampire every night (sleeping
at 4am almost everyday) doing the food costing and making up the menu. I still
do my part time job at EF and I still do my project. I even can’t breath and
even want to scream my heart out loud! Not to mention I was also browse for the
flight attendant job and applying here and there. It seems like my brain has to
many things going on and not enough space or memory anymore. I was thankful
that I was not the only one that faced the same problem; all of the D members
were also fighting for their own final projects. Then we had a new activity,
which are gathering around the library with stacks of book, going to buy the
printer ink ( and also new printer as this project even made the printer sick
and collapse) and paper, also sleep over at one’s place to do all the cross
information (we didn’t manage to find all the information and data by ourselves
than we do exchanged all the information we got, mutualism I guess?).
Piccolo Camino Menu *i made it from scratch!* |
Jammed
my head with all the designing ( I even designed my menu card and comment card
while waiting and supporting boyfriend for his own final defense, sitting at
the corridor of his university and still with my lovely MacBook), the worst
part have not yet to come. Consulting about the progress week to week to week
with the advisors (2 advisors for 1 student), I did all the revisions they
asked, even it was only grammar twist, punctuations or even only swapping the
paragraph position. Sometimes it was more that that, I had to delete and revise
the data that I have put. Ah! I forgot to mention, all D class member has to do
the project fully in English (due to our international class program). I even
sometimes brought along my laptop to EF, wishing if suddenly I got spare time,
I could do a paragraph or two or even I brought it when I’m doing the booth at
the mall for EF. Gosh! Now I’m amazed by my own endurance during those days.
Tomato Jewel |
The
cost in order to make this project into succession is beyond my imagination. I
spend most of my allowance and also my part time pay slip to support my project
(I hate asking parents for money, think I am too old already to do so). Printer
ink, papers, transportation fee, internet bill, 3D cost, menu printing, etc.
robbed my pocket inside out! But that wasn’t it. The last chapter and the most
important, challenging part of the project was the Financial projection, which
will show, either all the past months efforts was vain or not. Is it feasible
or not? Is it a prospectus business plan or not? So I put all the numbers from
the data collecting and calculation that I did and thank God, by some revisions
and like 5 times changes, I finally made it. It was showing the right numbers
and reasonable result that I could defend and present in front of the lecturers
(prosecutors). Haha!
Non-stop
supports came from all over the place, boyfriend, family, lecturers, friends,
relatives and many more. They really made it a lot easier as they keep me in a
good mood. I also thank God that he gave me a lot of friends that has different
area of specialties and expertise so that I got help from them a lot. The final
print, or as I may say, the hard copy was (only) 350 pages + one CD of soft
copy. Just it? Nope! I got to copy it into another 3 sets of it. 1 for me and 1
each for 3 lecturers, I was almost got my early heart attack when I saw the
copy bill. It was heavy I have to carry them to be signed by the Dean, the
Advisors and the Head of Department of my major. Hans, who had the same
advisors as I am, offered his kindness to accommodate me to go to the lecturer
and sign our paper together. Rosi was always there to hear my babbling and
swearing about the project. Aileen was always there to lend me a last minute
emergency paper and printer. And many others supports. I could say that D is
always dependable at some points.
the sleep over session |
The
timing was set. 6 July 2011 on 18.00 sharp I will put all of my 4 months
efforts onto the table to be tested by 3 lecturers. In order to get the best
result, I made all the preparation. All the paper was set, all the power point
and the scenario has been reviewed, slide shows has been tested, and the only
thing left is the product testing. I asked Rosi and Aileen to help me in making
all the sample product of my puff pastry menu. They came to my house early in
the morning, boyfriend was also there to give his best assistance and support,
to help me jammed the kitchen and oven. We spent almost 5 hours baking the
pastry and as I prepared myself (take a bath, make up, changing, and pack all
the papers), they helped me packed all the other things, for example, the
banner I printed especially for this as a marketing tool, as well as note pad
and pen. We even double-checked whether I’ve got all the ammunition to face my
“war” or not. We successfully loaded 2 cars (my boyfriend’s and Rosi’s), to
carry all the important things. We arrived at the campus at around 4 pm, 2 hour
in advance. I saw some of my friends queued up for the final defense and all of
us got the same look, stressful and nervous. We will not be informed who will
be our three “prosecutors”, but one of them must be one of our advisors, most likely,
the second advisor. I don’t know whether it was a sixth sense or what, I just
know that one of my prosecutors must be one particular lecturer. Don’t ask me
why, I just got a felling, strong one.
Asparagus Prosciutto Fontina |
On
6.15 pm, I entered the room, I was scheduled for the last time slot, which
means there would be no other queued after me, then the lecturer can stretch
the time which should be for 2 hours to no matter how long they want. My
supporters and me filled up the room with all the things we’ve prepared (Raymond,
Gitta, Anas, Marlene, who were also either scheduled or became a supporter on
the same day also helped out). Few minutes later, they left the room as the
first prosecutor entered the room. It was him, I just knew it since the first
day of my final project started that he will be one of my judges. Then came my
advisors and one other lecturer. They, who usually talked to me casually
suddenly, became all serious and ready to eat me wholly!
My Ammo |
We
started by opening the defense formally, and I start my 10 minutes presentation
about the whole business project and prospect. They clapped their hands (out of
courtesy) and here it comes the questioning. They questioned me from a-z,
reasons behind this and that, why I chose the particular color as my interior,
why I chose that design, what is the reason behind the recruiting process and
the payroll and benefit, how do I got the calculation of this and that, how do
I got my positioning of my restaurant among the other competitor and so on and
so on. And due to the “international class” program that I took, English is a
must in that particular room. I was like almost burst my brain when it finally
ended. The clock on the wall showed that it was almost 9 pm and the campus was
almost closed already. The defense closed formally, the prosecutors said they
will review and discuss about all my defense process and I went home after
thanking my supporters. Tired? Absolutely! But relieved as well, just like a
hundred ton of burden has been lifted up from my shoulder.
sleep over team |
I
went home peacefully, knowing that I’ve done my best and present my best, and
have no time to worry about it as the next day (7th July 2011), I
have another thing to worry, CX contract signing. The days after that day were
just as busy. I signed the contract already and have to prepare for my
departure to HK, I also resigned already from my part time job, many farewells
to be arranged and also helped some of D members facing their defense. On the
20th July 2011 (a week before my departure to HK), we, all the hotel
management students of 2007 (90+ of us), were gathered in the grand hall. That
day was scheduled for the result announcement regarding our final project. How
did I feel? I felt like nothing to lose. I have definitely had given my best
and whatever the result, I will accept it whole-heartedly.
i proudly present..... |
The
announcement was started by a prayer, then the slideshow and the calculation of
scoring method and all the formalities, until finally the Head of Hotel
Management major, was about announced the result. She will announce the score
of our final project from the best to the least. 1..2..3..and at the 8th call,
I got my name called. Phew! I got an A of 92 points out of 100 for my Piccolo
Camino project. I can smile ear to ear already. It will guarantee that the
whole score at my transcript would be just as perfect as I can ever imagine.
Praise the Lord that He has given me many helps through people around me to
pass this phase of my life. All the things that I did, made something
meaningful. I felt relieved as my responsibilities to prove to my Daddy that I
can do what I really want to do and I did give my best to finish my study in
the major that like. At least a cum laude predicate, that I achieved, would make him happy
already.
D after the final exam...no stress at all! |
If
I looked back right now, those days of my life were just those among the most
fun pages in my whole entire existence. I might be stressed out, I might said
that I almost gave up, I might just did something stupid and laughed at it out
loud, but the point is, I would never be a person I am today without those
experience behind me. And thinking of it, I believed that God has arranged
every single minutes in my life to make my life counts, to make it meaningful
so that when I am old, I could just remember those colorful days of my youth
and regret nothing, as I have done my best already.
D after the final grade announcement! |
“No
matter how long a war will take, no matter how the result, when you’ve given
your best, at the end of the day, you will walk away proudly as you’ve fought
for what you believe.” –Me.
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